Contact Us
We'd love to hear from you
Whether you need a hand with your account, have a question about how PalmYield works, or want to explore a partnership — our team is one email or phone call away.
Email us
Support desk
Email is the fastest way to reach a real person on the PalmYield team. Write to us at:
info@palmyield.comPlease send your message from the email address registered on your account — it helps us verify that we are speaking to the account holder and gets you an answer faster.
Call us
Phone support
Response time
We reply to most messages within 1–2 business days, Monday to Friday. Account security and withdrawal issues are prioritised.
Where we are
Uyo, Akwa Ibom State, Nigeria.
Our social channels are coming soon — we will list them here once they are live.
How we can help
What you can reach out about
Account & access
Sign-in problems, verification (KYC) questions, profile changes, or closing your account.
Investments & withdrawals
Questions about your palm oil holdings, reserve statements, payouts, or a pending transaction.
Partnerships & press
Mill and supply-chain partnerships, affiliate programmes, and media enquiries.
Privacy & data requests
Access, correct, or export your personal data, or object to certain processing.
Before you write
Help us help you faster
Including these details in your first message usually saves a round trip:
- The email address and phone number registered on your PalmYield account
- A short description of the issue, including when it started
- Any transaction reference or screenshot that shows the problem
Never send your password, PIN, or full card details by email — no one at PalmYield will ever ask you for them.
Looking for something specific?
Read our Privacy Policy and Terms of Service, or, if you want to close your account, follow the steps on our Delete Account page.